Synology’s telegraphed moves toward a contained ecosystem and seemingly vertical integration are certain to rankle some of its biggest fans, who likely enjoy doing their own system building, shopping, and assembly for the perfect amount of storage. “Pro-sumers,” homelab enthusiasts, and those with just a lot of stuff to store at home, or in a small business, previously had a good reason to buy one Synology device every so many years, then stick into them whatever drives they happened to have or acquired at their desired prices. Synology’s stated needs for efficient support of drive arrays may be more defensible at the enterprise level, but as it gets closer to the home level, it suggests a different kind of optimization.

    • Xanza@lemm.ee
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      1 month ago

      They absolutely do. But it’s a symptom of capitalism. They must seek higher and higher profits each year. And this is one of their ideas to seek higher profits…

      • BastingChemina@slrpnk.net
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        30 days ago

        The worst is that it will probably increase profit or a quarter or too while running the brand to the ground.

  • Xartle@lemmy.ml
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    29 days ago

    I’m not saying that they won’t do this, but so far their actual actions have ended up pretty decent. I’ve had 3 Synology devices over the last 12(?) years, and while they are not perfect, they have been very good at delivering what they promised over the long haul. All of them still work fine. Even the old guy delivers.

      • moe93@lemmy.dbzer0.com
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        29 days ago

        Curious as to what you are getting. Was planning to buy my Synology build some time later this year but not so sure about that anymore.

    • Xanza@lemm.ee
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      29 days ago

      It sucks, because all things considered, they’re great little devices. I really like mine.

      • Laurel Raven@lemmy.blahaj.zone
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        29 days ago

        That’s what I’ve heard… Getting real tired of people building great products only for corpos to find a way to make it terrible for an extra buck

  • thequickben@lemm.ee
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    30 days ago

    I own a Synology NAS. It’ll be the first and last one I buy. When I need an upgrade I’ll go back to building my own again.

    • Wiz@midwest.social
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      30 days ago

      I was thinking of buying a Synology system. I was actually looking at prices this past week.

      That being said, I’ve got an old 2019 desktop running Windows that is coming to the end of its support, that I was considering making a Linux machine.

      How complex is making a roll-your-own NAS?

  • marauding_gibberish142@lemmy.dbzer0.com
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    1 month ago

    Synology is like Ubiquity in the self-hosted community: sure it’s self-hosted, but it’s definitely not yours. End of the day you get to deal with their decisions.

    Terramaster lets you run your own OS on their machine. That’s basically what a homelabber wants: a good chassis and components. I couldn’t see a reason to buy a Synology after Terramaster and Ugreen started ramping out their product lines which let you run whatever OS you wanted. Synology at this point is for people who either don’t know what they’re doing or want to remain hands-off with storage management (which is valid; you don’t want to do more work when you get home for work). Unfortunately, such customers are now out in the lurch, so TrueNAS or trust some other company to hold your data safe.

  • RedPandaBeer@feddit.org
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    29 days ago

    Actually perfect timing (for me, it’s all in all terrible)… I was about to buy myself a NAS and struggled to figure out which to get, and this removes at least one option.

    • Scrubbles@poptalk.scrubbles.tech
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      23 days ago

      Honestly if you’re comfortable with Linux I just built my own at this point, but if you’re not then obviously don’t take my advice

      • RedPandaBeer@feddit.org
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        18 days ago

        Yeah, I daily Linux, so I wouldn’t mind. It’s just that I want a decently sleek system with less risk of making a mistake when it comes to what I’d want to store. (I follow the 3-2-1 on important files anyway thought)

    • draenog@lemmy.world
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      29 days ago

      As I read this, I am just transfering over to TrueNas on totally open hardware (from Synology). After 1 week, I am loving it. A bit of a learning curve, but TrueNas seems really nice and solid.

  • Allero@lemmy.today
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    1 month ago

    That’s a massive shot in the foot.

    As a Synology owner, I already had enough - they have arbitrarily cut customer support to sanctioned jurisdictions, leaving me without the support they promised and I expected when paying for a device.

    Next one will definitely be built from the ground up.

    • Higgs boson@dubvee.org
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      1 month ago

      They are probably betting they will make more money from businesses. I.e., actual pros, vs prosumer.

      I do like my Synology NAS I bought 10 yrs ago, but these days there are more and better alternatives for people who dont really need to pay for the support and stability.

  • ragebutt@lemmy.dbzer0.com
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    1 month ago

    I remember arguing with some nerd that this overpriced shit was not fucking worth it and my build based on old server parts I got from a local computer recycler was infinitely superior in every way

    I wish I saved that post so I could reply with this link. I feel so validated. Never trust companies. It’s why I say you should never fuck with plex, even if it is a bit easier to deploy than Jellyfin.

  • foggy@lemmy.world
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    1 month ago

    Synology is made for the tech literate tech idiot.

    They solve one problem and create a dozen more. That problem not only doesn’t need a physical solution, it doesn’t need to be a standalone device. It doesn’t need its own shitty proprietary operating system.

    Anyways. Fuck them.

    • cortex7979@lemm.ee
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      1 month ago

      Would love to hear why the problem doesn’t need a physical solution, if you want total control

      • dgdft@lemmy.world
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        30 days ago

        Synology runs a proprietary OS OOTB that’s had multiple sloppy vulns exposing full remote access to users’ files. Putting your data in the hands of fuckups who have and will continue to leak it is the opposite of total control.

        It’s completely trivial to store any data you want to in a cloud provider 100% securely just by piping it through openssl before uploading.

  • ZeldaFreak@lemmy.world
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    28 days ago

    Yeah I expected that this would happen. They already did this with RAM. They just rebrand RAM, sell it for a way higher price and add a check. When they brought their own branded HDDs, I knew they will pull of the same scam.

    Building an own server isn’t that more expensive and you don’t have to deal with the whole lockout with Synology. For example I had quite the issue to access hardware. I wasn’t able to get Home Assistant running on my NAS. The issue was my Zigbee USB Stick. I got it running to the point where I was able to send commands (e.g. turn on or off lights) but the status didn’t came back. I threw it on my Pi3 (now Pi5) and zero issues.

    The next NAS is self build. Probably Proxmox as base, with truenas or so as main server and the rest depends on what I might need.