• arotrios@lemmy.world
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    8 days ago

    Well, Reddit’s approach towards AI and auto-mod has already killed most of the interesting discussion on that site. It’s one of the reason I moved to the Fediverse.

    At the same time, I was around in the Fediverse during the CSAM attacks, and I’ve run online discussion sites and forums, so I’m well aware of the challenges of moderation, especially given the wave of AI chat-bots and spam constantly attempting to infiltrate open discussion sites.

    And I’ve worked with AI a great deal (go check out Jan - open source, runs on local machine if you’re interested), and there’s no chance in hell it’s anywhere near ready to take on the role of moderator.

    See, Reddit’s biggest strength is its biggest weakness = the army of unpaid mods that have committed untold numbers of hours towards improving the site’s content. What Reddit found out during the API debacle was that because the mods weren’t paid, Reddit had no recourse to control them aside from “firing” them. The net result was a massive loss of editorial talent, and the site’s content quality plunged as a result.

    Because although the role of a mod is different in that they can’t (or shouldn’t) edit user content, they are still gatekeepers the way junior editors would be in a print publishing organization.

    But here’s the thing - there’s a reason you pay editors. Because they ensure the content of the organization is of high caliber, which is why advertisers want to pay you to run their ads.

    Reddit thinks it can skip this step. Instead of doing the obvious thing = pay the mods to be professionals - they think that they can solve the problem with AI much more cheaply. But AI won’t do anything to encourage people to post.

    What encourages people to post is that other people will see and comment, that real humans will engage with their content. All it takes is the automod telling you a few times that your comment was banned for X inexplicable reason and you stop wanting to post. After all, why waste your time creating unpaid content for a machine to reject it?

    If Reddit goes the way of AI moderation, they’ll need to start paying their content creators. If they want to use unpaid content from an open discussion forum, they need to start paying their moderators.

    But here’s the thing. Reddit CAN’T pay. They’ve been surfing off of VC investment for two decades and have NEVER turned a profit, because despite their dominance of the space, they kept trying to monetize it without paying people for contributing to it… and honestly, they’ve done a piss poor job at every point in their development since “New Reddit” came online.

    This is why they sold your data to Google for AI. And its why their content has gone to crap, and why you’re all reading this on the Fediverse.

    • shades@lemmy.dbzer0.com
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      9 days ago

      <letsUsersPreventFreedomOfScreechFromHittingTheirOwnFeed>

      “Cool. I think he should piss on the 3rd rail.”

      ¿What the hell? It’s right there in the title, letting users OPT INTO IT as in not in the company’s discretion forced upon everyone but allowing the user to set their tolerance levels. As long as it can be set to 0 why’s this a bad thing?

      Forcing moderation ONTO everyone is vehemently opposed.

      ¿Why the fuck would anyone want to prevent an AI from filtering out nazi/csam from their own feeds?

      He’s thought of a clever way to offload the responsibility/burden of the platform/service allowing speech on it. It allows people who don’t want to see triggering content to not see it, without having to involve some third party that gets PTSD from filtering out all the vile shit humanity has to offer.

  • Opinionhaver@feddit.uk
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    8 days ago

    I couldn’t agree more. Human moderators, especially unpaid ones simply aren’t the way to go and Lemmy is a perfect example of this. Blocking users and communities and using content filters works to some extent but is extemely blunt tool with a ton of collateral damage. I’d much rather tell an AI moderator what I’m interested in seeing and what not and have it analyze the content to see what needs to be filtered out.

    Take this thread for example:

    Cool. I think he should piss on the 3rd rail.

    This pukebag is just as bad as Steve. Fuck both of them.

    What a cunt.

    How else is anyone going to filter out hateful content like this with zero value without an intelligent moderation system? People are coming up with new insults faster than I can keep adding them to the filter list. AI could easily filter out 95% of toxic content like this.

    • Viri4thus@feddit.org
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      8 days ago

      Translation: An AI would allow me to maybe have an echo chamber since human moderators won’t work for me for free.

  • Jakeroxs@sh.itjust.works
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    8 days ago

    I think using LLMs to HELP with moderation makes sense. The problem with all these companies is they appear to think it’ll be perfect and lay off all the humans.

    • Ledericas@lemm.ee
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      8 days ago

      thier aggressive autoban is getting everyone, regardless if you did actually ban evade or not, though not in large numbers.

  • Xanza@lemm.ee
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    9 days ago

    Why don’t we get AI to moderate Alexis. He stopped being relevant 10 years ago.

  • reksas@sopuli.xyz
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    8 days ago

    i dread to think about the amount of double speak this would cause to get around the ai so you can say what you want