About 3 or 4 years ago PayPal added the option to buy cryptocurrency, which I thought I’d try. (Dumb idea 🙄)

Part of the sign up process was glitched. I retried and clicked submit one too many times, I guess. Now I’ve been unable to use PayPal for years. They blocked me because THEIR SITE was broken, but the web page essentially accuses me of being a criminal and asks for my bank records. No way in hell.

This was just for me to pay others. I can only imagine how awful PayPal is if you are a vendor.

Fuck PayPal.

  • GreatDong3000@lemm.ee
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    3 months ago

    What is the use case for PayPal in the US? Here in Brazil we pay everything with credit card or bank transfer with a QR code. People can transfer money to you from any bank 24/7 instantaneously with just your email or phone number without any fees. Is that different in the US?

    • Eager Eagle@lemmy.world
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      3 months ago

      The banking system in the US is a legacy mess. Transfers still take business days to go through and making your bank account # and routing information available is actually a security concern, honestly I don’t even know why that’s still a thing.

      Products like PayPal and Plaid try to provide something that is slightly more usable, but with this underlying obsolescence their functionality is very limited.

      When paying for services, credit cards are still the way to do it. For P2P payments, people use PayPal, Venmo, Cash App, and others. Nothing even close to a unified system like Pix in Brazil.

      • DominusOfMegadeus@sh.itjust.works
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        3 months ago

        There is Zelle, which is instant bank to bank. It’s fairly widely available from one’s financial institution, and it doesn’t cost anything, but it’s not terribly well known yet for some reason

    • mycodesucks@lemmy.world
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      3 months ago

      In my experience, their consumer protection is great.

      PayPal has been absolutely instrumental for me in issuing refunds with obstinate vendors. Once or twice they’ve issued me a refund after being refused a return/refund when an Aliexpress vendor either sent the wrong item or nothing at all.

      I even got them to secure me a refund against the Australian government after they refused to issue a refund after directing me to apply for a tourist visa with the wrong visa process.

    • ApeNo1@lemm.ee
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      3 months ago

      Aussie here. One reason I use PayPal is for subscriptions (streaming services etc) to avoid the headache of updating credit card details in multiple places when I change bank, credit card renews, etc. just change it in PayPal once and every subscription keeps working.

      • Wooki@lemmy.world
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        3 months ago

        Why would any one use bank details that can’t be cancelled for online services? Pay pal is worse. Will hold your money ransom. Being able to cancel payment method is very important, best is unique payment method for each service.

    • vxx@lemmy.world
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      3 months ago

      It’s used for Internet purchases, so you don’t have to give your billing information some random site that might get hacked.