I feel like just in the past few months they’ve all tanked in usability. Amazon is almost physically painful to navigate now… They used to be the “gold standard” in interactivity with how everything kinda got you where you wanted to go (I know it’s been a long road, but it’s literally all AI slop now and I can’t even scroll without something becoming a popup).

Lowe’s and Home Depot are just as bad. Useless search, constantly shifting UI. AI generated photos.

Fuck it. I’m only shopping at McMaster Carr from now on. I don’t need a fancy magnetic knife rack from a 6 letter lifestyle company that’s been around as long as a fruit fly. I’m getting an 18in Screw Mount Magnetic Tool Holder with 1 1/8in depth that’s RoHS 3 compliant and comes with free CAD models.

  • ashenone@lemmy.ml
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    5 hours ago

    Not only am I only shopping at mcmaster carr I’m only using their physical catalog

  • i do almost nothing on cell phone. the mobile UX for big sites just plain blows 99% of the time. i use a handful of apps to check the status of things and i even use an app for the fediverse.

    doing things like shopping or paying bills or whatever is always on a real computer, where i have easy access to the full suite of tools in a nice browser with extensions to make it so i can adapt and overcome the latest asshole marketing driven mechanic.

    in rare occasions i might casually browse a few specific and not hateful shopping sites on my phone, to do basic shit like check prices, but if it becomes more serious, i switch to computer.

    my parents and other family members seem to try and do everything on their phones and it looks absolutely brutal

    • invalidusernamelol [he/him]@hexbear.netOP
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      7 hours ago

      I haven’t used the Amazon mobile interface in a while (I honestly rarely order anything). I just happened to be re-organizing the kitchen and the massive knife block I have was getting in my way so I went to look for a magnetic bar holder. It took like 8 minutes to even get to a real listing then I gave up and found something close on McMaster Carr (ON MOBILE) in like 5 seconds.

      I’ll probably end up just going to Ace or Harbor Freight or something and picking one up in person. I prefer to actually touch grass when I spend money anyways.

  • Chana [none/use name]@hexbear.net
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    9 hours ago

    Even just loading the Home Depot website on a mobile browser is laborious. Like your phone is struggling under its might to show you some picture of tools and some semi-organized colors and text. I just assume they have terrible engineering practices and packed it with behavior tracking. Better not try to tap the search bar while it’s loading, it might throw up a popup just before and send you to some promotion you didn’t want.

  • AernaLingus [any]@hexbear.net
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    11 hours ago

    I was gonna suggest McMaster-Carr as the only good site but you beat me to it lmao. These tech bros are always waxing poetic about “reducing friction” yet they make these bloated-ass websites that fail the most basic usability standards. Love to have to make a uBlock Origin filter to prevent Amazon’s dogshit “AI” popover from taking up a third of my fucking screen

    • BobDole [none/use name]@hexbear.net
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      5 hours ago

      Anything that I can buy on McMaster I do because of how much better their site is than anything else. It’s on the expensive side, but I can actually find what I want. If they ever sloppify I will become a hermit.

    • Infamousblt [any]@hexbear.net
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      10 hours ago

      They aren’t trying to reduce friction for you to buy what you want, they’re trying to reduce friction for you to buy what they want. Capitalist efficiency at it’s finest

  • chgxvjh [comrade/them, he/him]@hexbear.net
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    10 hours ago

    And it’s not just the website that has gotten worse. Logistics are worse, don’t think the deliveries have ever been slower than now, customer service is worse.

    Unfortunately other stores are even worse. I’ve noticed some stores have one quick search index for suggestions while typing in the search bar and one more complex search showing the actual results and the suggestions in the search bar are consistently closer to what I’m looking for than the top 30 actual search results.

  • marxisthayaca [he/him,they/them]@hexbear.net
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    9 hours ago

    They are making websites terrible to move you towards AI-slop agents that will buy three wrong products before finally processing your poorly worded prompt. When you stop paying attention to prices, and let the agent take over, they can stop doing sales. They can also start hiding products with discounts from agents (when it is caught through the browser, or the metadata) and funnel your agent directly into the high-price “AI agent” pricing; given that anyone using the token-intensive computer agent feature is probably subscribed to an AI service.

  • Ildsaye [they/them]@hexbear.net
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    10 hours ago

    picclick is a sort of eBay frontend that allows keyword search and shows things that are listed but algorithmically buried on eBay itself.

    • AernaLingus [any]@hexbear.net
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      3 hours ago

      Thanks for the tip—that’s so much nicer to use than eBay! I hate how much whitespace there is and how giant everything is on modern websites—give me density or give me death!

  • sisatici [he/him]@hexbear.net
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    16 hours ago

    Besides ai, I hate how much shit they put that uses way too much Internet. Like fuck off I don’t need some special animation shit just show me some small png of your product. And you know those website exclusive loading bars at the top of page that are in the colour of the website? Fuck them too. My Internet is litteraly disconnected and your fake loading is still slowly progressing. Who are you kidding? Web browser already has a loading bar and it doesn’t lie to me. Same goes for website exclusive refresh page

  • Evilphd666 [he/him, comrade/them]@hexbear.net
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    17 hours ago

    Then there’s the AI assistant popup that takes up 1/3 of the screen and breaks the website. Also it can only regurgitate FAQ and can’t actually help you or gives you completely wrong information.

    • invalidusernamelol [he/him]@hexbear.netOP
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      12 hours ago

      This was partially an ad for the McMaster Carr website, still one of the greatest experiences on the Internet. It’s like stumbling into an oasis after being in the desert for a week.

        • invalidusernamelol [he/him]@hexbear.netOP
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          7 hours ago

          It feels like a productivity tool. I can find exactly what I want in like 5 clicks/keystrokes max. Absolutely beautiful web design that every site should be like. Especially since each catalog entry has exactly what you’d need to know right there in front of you.

  • invalidusernamelol [he/him]@hexbear.netOP
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    18 hours ago

    Folks, would you recommend the GUBGIR over the RUNFUT? I’ve heard mixed things about NIBROO in the 3 hours since they incorporated, and might switch to SUKNUT