The only potential downside I see to plans like this are warranty service. As long as they have s way to ensure covered break-fix and recall support, let’s do it.
Your first part is correct. The “just” is not correct. You need logistics and reporting, esp for recalls.
Edit: posting this at the top so new readers don’t have to read through the stupidity that ensues:
There are virtually no manufacturers that allow non-dealers to perform recall and warranty work today.
Federal regulations (primarily under the National Traffic and Motor Vehicle Safety Act) require automakers to provide a remedy for safety defects at no cost to the consumer. Automakers fulfill that obligation by designating “authorized” service locations—almost ALWAYS their franchised dealerships or manufacturer-owned service centers—to perform the recall repairs.
From a practical standpoint dealerships are bound by their franchise agreements with the manufacturer. Those contracts typically require authorized dealers to perform warranty and recall work on behalf of the automaker. So, while the government obligates the manufacturer to fix the defect, the manufacturer in turn relies on its dealerships (as spelled out in their franchise agreements) to handle the actual repairs.
Not for recalls. It’s easy for folks to sit on social media and assume any mechanic can do it, but that’s not the case. The whole system would have to change. With the biggest being the requirement to track compliance with federally mandated recalls. There is no responsibility of the mechanic to report completion of a repair, nor certification regarding efficacy.
Edit: I actually just re-read your question. I thought you meant brands, but you said dealerships. So… your argument for bypassing dealerships is to use dealerships?
But that certified mechanic needs to go through a whole training process for a new brand of vehicle and needs access to all the OEM diagnostic tools and parts.
It’s not something a typical jobber can do. Even dealerships will have specialized crews to handle specific cars.
Audi and VW are technically under the same umbrella, but I’m not taking my Q7 to a VW shop, or vice versa with my wife’s Tiguan.
depending on how the shop is run, and how strict of regulations set by the manufacturer there is, your mileage may vary.
in plain english. yeah if you go to a ***** dealer they might do everything by the book, refuse to work on other brands, and basically sabotage your car to rack up a more expensive bill because of corporate level corruption.
on the other hand, the place I work at , we’re toyota, but we take Fords all the time because our head tech worked at ford for 10 years. and has no problem working on somebody’s hoopty as long as he’s getting his flat rate.
Manufacturers should offer and be responsible for warranties - for used cars it’d probably be healthier if the certification was separate from the seller.
The point is, where are you going to get your warranty service without a dealer? They need to work this out first, whether with local shop agreements or whatever. I understand they should be responsible, but I don’t think buyers will want to drive their car back to the factory.
The only potential downside I see to plans like this are warranty service. As long as they have s way to ensure covered break-fix and recall support, let’s do it.
You don’t need a VW branded service center. You just need a certified mechanic.
Your first part is correct. The “just” is not correct. You need logistics and reporting, esp for recalls.
Edit: posting this at the top so new readers don’t have to read through the stupidity that ensues:
There are virtually no manufacturers that allow non-dealers to perform recall and warranty work today.
Federal regulations (primarily under the National Traffic and Motor Vehicle Safety Act) require automakers to provide a remedy for safety defects at no cost to the consumer. Automakers fulfill that obligation by designating “authorized” service locations—almost ALWAYS their franchised dealerships or manufacturer-owned service centers—to perform the recall repairs.
From a practical standpoint dealerships are bound by their franchise agreements with the manufacturer. Those contracts typically require authorized dealers to perform warranty and recall work on behalf of the automaker. So, while the government obligates the manufacturer to fix the defect, the manufacturer in turn relies on its dealerships (as spelled out in their franchise agreements) to handle the actual repairs.
Don’t we already have that? I imagine the dealerships already use such a system.
Not for recalls. It’s easy for folks to sit on social media and assume any mechanic can do it, but that’s not the case. The whole system would have to change. With the biggest being the requirement to track compliance with federally mandated recalls. There is no responsibility of the mechanic to report completion of a repair, nor certification regarding efficacy.
Edit: I actually just re-read your question. I thought you meant brands, but you said dealerships. So… your argument for bypassing dealerships is to use dealerships?
But that certified mechanic needs to go through a whole training process for a new brand of vehicle and needs access to all the OEM diagnostic tools and parts.
It’s not something a typical jobber can do. Even dealerships will have specialized crews to handle specific cars.
Audi and VW are technically under the same umbrella, but I’m not taking my Q7 to a VW shop, or vice versa with my wife’s Tiguan.
thats a shop level determination.
depending on how the shop is run, and how strict of regulations set by the manufacturer there is, your mileage may vary.
in plain english. yeah if you go to a ***** dealer they might do everything by the book, refuse to work on other brands, and basically sabotage your car to rack up a more expensive bill because of corporate level corruption.
on the other hand, the place I work at , we’re toyota, but we take Fords all the time because our head tech worked at ford for 10 years. and has no problem working on somebody’s hoopty as long as he’s getting his flat rate.
Manufacturers should offer and be responsible for warranties - for used cars it’d probably be healthier if the certification was separate from the seller.
The point is, where are you going to get your warranty service without a dealer? They need to work this out first, whether with local shop agreements or whatever. I understand they should be responsible, but I don’t think buyers will want to drive their car back to the factory.
Oi.
Where does my insurance get a repair done?
That’s not a warranty repair, nor will the repairs be covered under manufacturer warranties (assuming you had coverage).
My point is dealers are redundant to the system.
My point is dealers are part of the system.
But the system would work fine without them.
It could. It wouldn’t today. Feel free to go back and read my first comment. Then leave me alone.