• pjwestin@lemmy.world
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    2 months ago

    Possibly controversial opinion, but this sounds reasonable. The flags they can put on customers are, “violence, assault, destruction of property, sexual assault, fraud, and theft.” Those aren’t petty gripes like, “rude,” or, “poor tipper.” I was bar staff for a while, and I’d have wanted to know if the guy I was serving got violent the last time he went out.

    That being said, I could see how this system could be abused. If one power-tripping bouncer claims you sexually assaulted someone, and no one will serve you anymore, that’s bullshit. Some regulations around how businesses use these databases would be good.

    • GroundedGator@lemmy.world
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      2 months ago

      For anyone like this to be a good thing there needs to be a system of checks and balances. There should be an appeal process that is low effort and low or zero cost. There should also be a verification process by a third party before anything can be added.

      • pjwestin@lemmy.world
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        2 months ago

        Yeah, and a lot of this will depend on how it’s used. If I were still in the service industry and I saw that a guy had been to 20 bars in the last year, and I saw he got flagged at one for violence, I would think, “Well, this doesn’t seem to be a pattern of behavior, maybe he wasn’t the instigator, I’ll keep an eye on him but I’m not too worried.” But I could see a lot of larger places, like clubs, who aren’t hurting for business, just rejecting people who are flagged out of hand. The information seems objectively good to have, but the application could be really problematic.

  • astronaut_sloth@mander.xyz
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    2 months ago

    I can see the allure for places wanting to keep certain trouble-makers out as a precaution, but this gets so close to a privatized social credit score that it’s beyond uncomfortable.

    • umbrella@lemmy.ml
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      2 months ago

      yeah, promising security/convenience over liberty is how they reel us in every time

      that and protecting the kids

    • conciselyverbose@sh.itjust.works
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      2 months ago

      I feel like you should not be allowed to record any data until there’s a documented case with a police report at minimum. At that point, potentially restricting action becomes a legitimate security need.

  • MeaanBeaan@lemmy.world
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    2 months ago

    Fuck no you can’t take my picture to share with 2000 other establishments to see if I’ve been a bad boy. That’s an easy way to ensure I just don’t hang out in your bar.

    • Pika@sh.itjust.works
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      2 months ago

      fully agree, I barely go to bars in the first place, I’m the quiet guy that orders and just hangs out and have a good time, but like I would never enter an establishment where a copy of my ID is required to enter, and that’s ignoring the fact that it’s doing photography at the same time. Would be an instant next bar please.

    • tenextrathrills@lemmynsfw.com
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      2 months ago

      Good, I’d rather not have you in my bar if your behavior is such that you’re worried about not being able to get in my bar.

      • Bruhh@lemmy.world
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        2 months ago

        Except now the bars can easily sell my data to corps without my goddamn permission. It isn’t about having things to hide. It’s about resonable privacy. According to the article, the company can track VIPs and “big spenders” and treat them differently. They can also deny you entry on “potential” risks. I wonder what systems they use to determine a denial of entry.

        • 200ok@lemmy.world
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          2 months ago

          It’s all self-reported. For example, if they don’t like how much you tipped, they can flag you. It’s all subjective.

      • Pika@sh.itjust.works
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        2 months ago

        You may not have read that right. I don’t think they are saying that it’s their behavior that is the reason that they won’t enter, it’s the fact that you are using a partner that makes digital copies and photographs patrons. It’s a huge invasion of privacy. It’s one thing for security cameras, it’s a whole different level to also be copying ID’s AND then also sharing that information to parties outside the establishment.

      • Todd Bonzalez@lemm.ee
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        2 months ago

        Can’t wait to get banned from the queer bar in my neighborhood after the bartender I buy whiskey from on my business trip to Kentucky flags my faggot ass as a major disruption because they think I’m a child-grooming Satanist.

  • Bell@lemmy.world
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    2 months ago

    This is why we need data protection laws here. We need to be able to control what these companies keep about us.

  • sunzu@kbin.run
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    2 months ago

    Well… If you want to fight this, don’t go to these places. Deny them profit.

    Otherwise it will go mainstream.

    Similar thing with extra fees at restaurants. In my area most dropped them after consumer bakc lash.

    Going to a bar is 100% luxury, you will 100% fine to avoid it.

    Dont feed this corpo behaviour. Fuck em.

    Find that local hood dive with a bartender who knows how to manage a shop. Support them, they are dying.

    • Todd Bonzalez@lemm.ee
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      2 months ago

      No, no, no, that’s the evil government credit system. (Communism)

      This is a private, patriotic, free-market surveillance apparatus. (Liberty & Freedom 🇺🇲)

      We love [corporate] big brother.

  • jordanlund@lemmy.world
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    2 months ago

    “Its website lists six behaviors customers can be flagged for: violence, assault, destruction of property, sexual assault, fraud, and theft.”

    Seems like they’re missing an “overconsume” flag. If you ever had to cut someone off, that should be noted. 6 drink maximum or whatever.

    • ShittyBeatlesFCPres@lemmy.world
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      2 months ago

      As someone in New Orleans who has bartended and done many other service industry jobs, eat pant. That will definitely be used in shittier cities to arrest/sue bartenders who “overserve” someone who then leaves and gets in trouble.

      It’s basically impossible to keep track of every customer at crowded bars when you’re working your ass off, people buy rounds for each other, you’re worried about stocking the bar, cleaning glasses, etc. Imagine working at a music venue and being slammed for 3 or 4 hours for tips and then some ass gets you sued, fined, or arrested because you didn’t manage to remember every single person at the show.

    • pjwestin@lemmy.world
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      2 months ago

      Honestly, I spent a lot of years tending bar, and most of the time, if someone was too drunk, it was my fault. Sure, there were times when someone was pre-gaming too hard or snuck in alcohol, but 9 times out of 10, if someone overconsumed, it was because I overserved.

      • ShittyBeatlesFCPres@lemmy.world
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        2 months ago

        I commented elsewhere about this but it’s entirely dependent on the type of bar and event. That data will be used for holding bartenders who “overserve” liable for someone else’s behavior and there’s so many scenarios where you have no idea who has drank the correct amount.

        Imagine working an event — a concert or wedding or anything like that — and some jackass manages to get too drunk. That should be on them but America is the most litigious society on Earth. There’s no way the bar and bartender won’t ever be sued and this data subpoenaed.