I’ve worked with some pretty rotten software, but management software is easily the most user unfriendly, so my vote goes to HPSM.

  • Echo Dot@feddit.uk
    31·
    10 months ago

    The worst thing about it is when you’re trying to move the tickets around. If you assign a ticket to another team the software then drops you into their queue, because I definitely want that to happen.

    I think it’s just an issue with the browser caching getting messed up because it doesn’t use the proper version history API