UnitedHealth uses AI model with 90% error rate to deny care, lawsuit alleges
arstechnica.com
For the largest health insurer in the US, AI's error rate is like a feature, not a bug.

UnitedHealth uses AI model with 90% error rate to deny care, lawsuit alleges | For the largest health insurer in the US, AI’s error rate is like a feature, not a bug::For the largest health insurer in the US, AI’s error rate is like a feature, not a bug.

  • raptir@lemdro.idEnglish
    161·
    1 year ago

    For-profit health insurance just makes no sense. This is the expected behavior of a for-profit insurance system.

    • PilferJynx@lemmy.worldEnglish
      48·
      1 year ago

      Ah it would be nice if the government actually took care of it’s citizens health. At least the government is taking care of corporate profits though.

      • reksas@sopuli.xyzEnglish
        27·
        1 year ago

        Current america reminds me of america under british rule before independence. Or at least how I have seen it being portrayed.

    • pdxfed@lemmy.worldEnglish
      19·
      1 year ago

      The idea that when you’re overbilled or misbilled, if it IS caught, all the insurerer will do (if you’re lucky) is correct it. This gives them no incentive to actually not do it again.

      As you said, expected and completely predictable behavior.

      • BrianTheeBiscuiteer@lemmy.worldEnglish
        10·
        1 year ago

        Not just the insurer. I’ve had a few hospitals and doctors file claims that the insurer rejected because they didn’t follow the right process or use the right code. A few times I couldn’t get the provider to refile and I had to make up for their incompetence (i.e. paid the full amount out of pocket). For all the times I did get them to correct their mistakes I didn’t get any kind of discount or credit.