The products covered by the obligation to repair currently include:
- washing machines and washer-dryers
- dishwashers
- refrigerators
- electronic displays
- welding equipment
- servers and data storage products
- mobile phones, cordless phones and tablets
- tumble dryers
- e-bikes and e-scooters batteries (from 18 February 2027)
- local space heaters
I can go one further, if you ever want to do a warrenty claim with coffeemate, regardless of how small, they require you to cut the power cord.
I bought a cheap coffeemate coffee maker, and the anti-splash valve that prevents it from brewing fell off, and I lost the o-ring that was part of it as a result.
After 3 different contact points with coffee mate as their public listed email only warranty contact was incorrect and then was bounced to a couple more emails, they agreed it was a manufacturer problem, and that it was covered, but they wanted me to cut the power cord and show proof that the unit was no longer functional, because instead of sending me a 10¢ if that o ring, they wanted me to destroy a other than that one comp a perfectly functional unit, so they could send a whole new unit in it’s place.
I bought a cheap oring set on amazon, so now I have more than I would ever need of orings but, at least it’s less wasteful.
Hold on, don’t they know a cut cord can be soldered back together? You don’t even need image generators to fake breaking it…
They don’t care if you do that, because if you do that they’re in no way responsible for it anymore. If you do that and it burns your house down it’s all on you.