Exactly. With with self checkout, customer throughput is increased because if you have 2 cashiers and 20 customers, you’re being limited by the 2 people doing all the work while everyone else waits. If you have 6 self checkout instead, average wait time is 1/3.
I use it because it’s faster.
I’m not waiting in line for someone else to scan my 5 items.
Exactly. With with self checkout, customer throughput is increased because if you have 2 cashiers and 20 customers, you’re being limited by the 2 people doing all the work while everyone else waits. If you have 6 self checkout instead, average wait time is 1/3.
It’s faster when you have 5 items. When you have like 100 items, it’s not faster.
It’s definitely still faster, even more so if you didn’t go to the store alone.
I use it even if it’s slower because I don’t have to pause my podcast to make smalltalk or answer questions like “do you need a bag?”