I would highly recommend sharing this with anyone that you know that has had warranty/support issues with Asus any company in general✊
Hope this helps!
These assholes sent me two broken gpus on a warranty claim for a 2080s that died 8 months after purchase. They ghosted me after the second one arrived with one of the fans stuck at max rpm, after the first one arrived bricked. It took 3 months total for the process before they just stopped responding to me. They deserve any shit they have coming, fuck Asus.
Make sure you fill out that FTC form if you’re located in the US.
Not only Asus, it talks to general ways to understand warranties and rights across the industry.
just finished the vid and yup you’re right!
so I’ve updated the post🌻
Damn, Asus used to be THE one to buy, like unquestionably.
Warranty is not the only problem. I ordered a Vivobook for a client. Upon arrival, I opened it up to see if there was space for a rusty disk. No space. Opening that thing was scary. I had the impression that it was going to break any minute. The thing is so flimsy it’s scary. I feels like it’s made out of a plastic pizza container and aluminum foil.
Thankfully we are in Europe, warranties here have teeth, and are 2 years minimum by law.
Upon arrival, I opened it up to see if there was space for a rusty disk.
That’s not an ASUS specific thing at all. What modern laptops actually have 2.5" drives anymore? Very few actually.
The thing is so flimsy it’s scary. I feels like it’s made out of a plastic pizza container and aluminum foil.
Yes this is actually more disturbing.
Which Vivobook? It’s a wildly varied brand that ranges from factory made e-waste to decent.
I used to love Asus stuff. It’s sad they are crap now. Who are the good guys these days?
Asus used to be the Toyota of computing.
Nowadays I would recommend MSI or Lenovo.
MSI isn’t great in my experience for fully built stuff, Lenovo is relatively solid in the higher mid range. HP is also good hardware wise usually, at least it seems like they’re trying.
For components it depends what you need, gigabyte and asrock mobos are good. GPUs go for Sapphire or Zotac depending on your desired chip, or MSI if those aren’t available.
Asrock?
I’m still not used to asrock being a brand people take seriously. Then again I’m not used to Asus not be good.
I feel you on that one. It’s been a while since I have built a rig, but I recall their taichi getting consistently good results and reviews.
Whoever they are, they’ll either be crap or out of business in five to ten years
Asus displays are still excellent, but they’re probably a different branch
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