The Epic First Run programme allows developers of any size to claim 100% of revenue if they agree to make their game exclusive on the Epic Games Store for six months.
After the six months are up, the game will revert to the standard Epic Games Store revenue split of 88% for the developer and 12% for Epic Games.
I played a game for like 2 hours and 30ish minutes, 30 minutes longer than their allowed refund window because I forgot to close it when I went to the bathroom after deciding I didn’t want to keep playing, and my buddy who played with me had like 2 hours and 14 minutes.
They accepted his refund request no problem and denied mine even after I got a supervisor involved.
I will never ever use their service again, they can keep my $70 but they’ll never get another dime. Fuck em and their bribery of game developers.
So, you don’t like Epic because they didn’t offer a refund beyond the refund window? Idk man, I don’t like them for many reasons but this seems a bit off
I don’t like that they inconsistently enforce the 2 hour window. The reasons I don’t like Epic include a lot more than just this one situation, but it sure enforced my opinion of them. I see how you can boil down my anecdote to your version, though.
I mean, he was <15 minutes off the cutoff, you were 30 minutes. It’s not unusual for there to be a little bit of leeway with these things. If you both played exactly like 2:15 and one of you got a refund and the other didn’t then I’d say yeah you’re justified in being outraged, but as it stands… you’re mad because they were did your friend a solid and made an exception and not you; which just seems like a selfish take … be happy either of you got cut a break.
They did more than they said they would, not as much as you wanted them to do.
Damn yall really out here simping for Epic, of all companies?
If you think that’s what this is about, you’re missing the point. You can have a bad take and the company can still be a bad company.