That makes sense for internal communication, but I run into more challenges on the client side. When different clients reach out across calls, emails, Slack, or messages, it gets quite scattered, and I’ve actually missed a few important tasks because something didn’t get captured in time.

Do you ever face this kind of issue too?

I also prefer this approach, but the greatest difficulty lies in integrating GChat, especially after its latest security policies (https://github.com/mautrix/googlechat/issues/115). Do you also face this issue? Any tips/ suggestions for me.

That’s rare these days. Would be interesting to know how you’re managing it without things slipping through.

Same here. I’ve had moments where I only find something important hours later just because it came through a channel I hadn’t opened yet.

I’ve thought about doing this as well. It feels like the simplest solution, but in practice, I find clients naturally drift to whatever is most convenient for them.

That’s the tricky part, right? Most tools organize tasks, but the actual conversations and context still stay scattered. Have you found anything that even partially reduces that?