

My company is moving to Windows 11, I had one of my service desk teammates tell me that for an IT support person I’m very critical of change
Before Windows 11 I was critical of change because every change came with no new training for my team and a giant email to the company explaining very lazily about the changes and with the same text at the end of every email… “Any problems call the service desk”.
Now we’ve lost active directory… Now I’m in a position where an incredibly incompetent IT security have restricted our access to intune and Entra and then the business wants me to still perform my daily duties as normal.
Upside is that same IT security is getting removed in the next few weeks.
Probably to be replaced by someone else even worse.
I just want to learn how to use Entra and Intune… Everything Microsoft touches turns to shit.
Active directory just worked… It was built when people at Microsoft actually knew how the operating system worked… None of those people are still at Microsoft…


How many IT security people does it take to screw in a light bulb? 50 to Palm the work off on the service desk and another 250 to block service desks access to be able to screw in the light bulb.
Another few hundred to make it seem like the original IT security were actually useful… IT support get are still at the same amount of people… They do the work and they get the blame.
Might be obvious, IT security at my company have no fucking idea what they’re doing and just making random shit up to keep their jobs alive.
I now have to do IT support with one hand tied behind my back…