• scarabic@lemmy.world
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    1 month ago

    Did you also have a robustly enshittified consumer business?

    I’m thinking of his classic users —> advertisers —> shareholders model and struggling to come up with companies that have that model but also thrive on government contracts.

    Yelp is a pretty classic case of enshittification. What government contracts do they have?

    • Benjaben@lemmy.world
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      1 month ago

      That’s fair, and government work can feel kind of like its own parallel business ecosystem in some ways. Sort of like how most of us think of the shops and businesses that are visible to us but not the massive B2B ecosystem just under the surface.

      But I think the hope is that gov can standardize and define a certain net positive thing, and use its contracts to start requiring that thing, slowly making it more widespread and therefore common. Ideally the kinks get ironed out over time, and eventually it’s in a state where you can make the leap and start to require it be in place for any application / service above a certain user count.

      Bit pie in the sky, but we should be at least trying to find ways to use govt to improve our situation. Things at policy level that don’t require chronically status quo politicians to vote in our best interests.

      • scarabic@lemmy.world
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        1 month ago

        I’ve had to implement wave after wave of compliance with European laws in the last several years. We tend to just comply with something like GDPR everywhere because that’s simpler and it’s a best practice. But without the teeth of legislation we’d never bother. There’s always too much to do. I would have a hard time doing something that’s better for consumers but takes a lot of effort or might even undermine our ability to monetize as aggressively as we choose to. Not without those teeth. Not a chance. Even with teeth, tech companies often find some shitty way to meet the minimum bar but really do nothing. We must offer an API? Okay. It has almost nothing in it, but enough to say we did something. We’d never stand up an API that competitors or scammers could benefit from.

        • Benjaben@lemmy.world
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          1 month ago

          Oof, well, point taken and sorry for your loss lol. I hear where you’re coming from. And I’m sure we’d get a worst of both worlds situation here in the US where we spent a ton of time and money developing whatever standards and definitions, and then we make it an optional guideline like you’re saying and it never goes anywhere.

          Dunno. The fundamental problem is tech is always able to move faster and smarter than legislation.

          • scarabic@lemmy.world
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            1 month ago

            If I’m saying anything, it’s that legislation is the one thing tech can’t get around. Europe has put out a lot of legislation that tech hates, some good, some bad. But tech complies. The government contracts thing won’t hurt - it could possibly help legislation come about in one way: if government contracts force a handful of companies to do something, at least that shows the thing can be done. That’s kind of important because tech loves to complain that what this legislation calls for will be impossible!

            • Benjaben@lemmy.world
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              1 month ago

              I think we’re on the same page :)

              I’m mostly describing an idea where the contracts approach takes care of the necessary iteration to get a given tech policy sorted, and then legislation comes in to require it.

              My country can’t even get some basic stuff done, though, so realistically I may as well be writing fan-fic, lol

              • scarabic@lemmy.world
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                1 month ago

                contracts approach takes care of the necessary iteration to get a given tech policy sorted

                Yeah that could be of use.