A big biometric security company in the UK, Facewatch, is in hot water after their facial recognition system caused a major snafu - the system wrongly identified a 19-year-old girl as a shoplifter.
A big biometric security company in the UK, Facewatch, is in hot water after their facial recognition system caused a major snafu - the system wrongly identified a 19-year-old girl as a shoplifter.
And this is why I’m asking, because I know little about UK law, and am trying to figure out how this is going to move forward. She can sue, now I wonder about the theory that leads to a win. Protected categories is a start, but it feels vague, and I’m curious what the precise angle and evidence brought in will be.
Not seen where protected categories are mentioned but they aren’t vague. The evidence will presumably be that she was thrown out/barred based on an automated camera recommendation. This will be on record and thus she can show harm. The security guard apparently gave a reason for ejection at the time, ditto. What can the retailer say? “Oh someone else told us she was someone else your honour”? Most likely they will try to settle out of court.