Brought to you by my discovery that some people think that “the customer is always right” isn’t the slogan of a long-dead department store, but rather it’s an actual call the cops law.
Brought to you by my discovery that some people think that “the customer is always right” isn’t the slogan of a long-dead department store, but rather it’s an actual call the cops law.
Yay! I have one. We had a customer grab a product from a spot on the shelf next to where it was normally stocked. The spots have labels indicating the price of the item. This person argued that because the product was in the wrong spot they should only have to pay the price of the item that should have been there. The prices also include the name of the product. The reason the the product was taking up space in the next spot was because we had sold out due to the item being deeply discounted because we were discontinuing it. When we explained that they began accusing us of false advertising and threatened to call the better business bureau. They admitted that they knew it was the wrong product but insisted that because it wasn’t shelved in the right spot that was some kind of loophole. I gave a firm no and then they asked to speak to a manager. I fucked off it was taken care of.
I also work front end, I’ve had sooo many people give me this shit.
#1 Not advertising. Advertising is what you see before you enter the building. Some stores don’t even have shelf labels.
#2 Do you think someone can walk up to your garage sale and slap their own sticker that says $1 and demand you sell them a TV for $1? No, you can refuse to sell your own shit whenever you want. It’s YOUR shit. You can burn it in front of them if you felt like it.